Installation Guide

Need Help with Installation?

Contact [email protected] | 201-279-5160

DOWNLOAD INSTALLATION GUIDE (PDF)

Installer Application

If you don't have access to the installation technician app, please e-mail us at [email protected]

Getting Started

1. IMPORTANT: Using the installer web app, scan the QR code or manually enter the serial number of your ARC1.
This must be done before turning on the device with the power key. The technician app can be found in your user account profile and can be accessed from any mobile device or desktop.

2. Use the included gray power key to turn on the ARC 1. Position the key over the Vue Robotics Logo directly below the QR code on the bottom right of the ARC1 and hold for 8-10 seconds.

An LED light will briefly turn on to indicate the system is receiving power. After about 1-2 minutes in the technician app, a photo will appear. If for whatever reason you don’t see an LED light, that’s ok, wait for an image to come through in the technician app.

In some circumstances, it may take an additional swipe of the power key to turn on the system, when the device first wakes up it tries to connect to the strongest cellular network. Depending on your service area you may need to wake up the system a couple of times before it establishes a reliable connection.

3. After you receive an image through the technician app and are happy with the positioning of the camera, click the complete installation button.

4. After you’ve deployed your system(s) send [email protected] the location information of each device including its eight-digit serial number. They’ll be mapped to your account within 24 hours.

1: Unbox

In the box make sure you have the following items:
• ARC 1 w/ mounting brackets
• Solar panel w/ mounting bracket
• Power key (qty 1)
• Adjustable metal banding (qty 4)

2: Site Selection:

The ARC1 is designed to perform well in most locations and weather conditions but here are a few recommended locations:
• The perimeter of a site on an existing light pole “looking in”
• Roadways and key intersections Locations with dramatic weather changes.
• Remote locations
• Ensure there is an ambient light source nearby such as a street or parking lot light.

3: Mounting

Mounting the ARC1 is simple:
• Mount 10-20 feet up on a utility or light pole.
• Use a 5/16 (8mm) socket, flathead screwdriver or drill to secure the included metal bands, 2 each to mount the ARC1
• Hold in place by strapping with the top band first. Then secure with the second.

4: Solar Positioning

Mount the solar panel above the ARC1 using the two additional adjustable bands:
• IMPORTANT Orient the panel southward (180 degrees). Most smartphones have a compass app to help with orientation
• Establish a clear line of sight, and ensure there are no obstructions above the panel.
• Plug in the power cable into the ARC1 and hand tighten until there’s a snug connection.

5: Camera Alignment

• Our camera has an ultra-wide lens and doesn’t require much angle adjustment. It is designed to be point-and-shoot.
• IMPORTANT Once turned on, you’ll have 10 minutes in the installer app to request real-time photos to help with alignment.

6: IR Alignment

• The IR lens that is located directly below the camera is set at an angle of 45°
• The height of the device will dictate how far from the pole the IR sensor will measure. For example, at a height of 15ft, the IR sensor will be measuring the ground temperature 15ft from the pole.
• For the most accurate measurements in a parking lot, we recommend installing in areas that are not heavily trafficked.
• At intersections, install in the opposing lane of traffic. This prevents the sensor from observing measurements of a vehicle that may be stopped at a traffic light.
• On roadways/highways, we recommend installing at a height that facilitates IR observations in the center of the traffic lane.